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The Mere Exposure Effect – The Principle That Gets You More Deals
Published about 2 months ago • 5 min read
INSTA Insights: Edition #25
Next week I'm hosting a masterclass on "Top AI Tools Loan Officers Should be Using Now." As always, this free, live webinar will be packed with actionable strategies that loan officers can implement immediately to create better marketing content and attract and nurture referral partners.
Register here—the next live Masterclass goes down on February 17.
Now let's get into my newsletter -INSTA Insights- where I deliver what busy loan officers really need: Inspiring success stories you can replicate, Network-building strategies that actually work, Stats that make you sound smart (and help you close more deals), Tools that save you hours, and AI tips that put you ahead of the competition. All packed into a 5-minute read.
⚡️ [I]nspiration: Why Progress Feels Slow… Until It Doesn’t
🤝 [N]etwork: The "Mere Exposure Effect" — Why Familiar Loan Officers Get the Deals
📈 [S]tats: Will Banning Investors Actually Fix Housing?
💡 [T]ips/Tricks: When a Higher Rate Can Still Save Your Borrower Money
🤖 [A]I: Your New Listing-Partner Content Machine (Using ChatGPT Voice & Image Tools)
⚡️ [I]nspiration: Why Progress Feels Slow… Until It Doesn’t
There’s a powerful idea called Amara’s Law: “We tend to overestimate what we can accomplish in the short term, and underestimate what we can accomplish in the long term.” This explains a lot about careers — and especially sales. We expect immediate results. We make calls for a week and wonder why referrals haven’t started. We post content for a month and assume it “doesn’t work.” We try a new strategy for 60 days and think it failed. But most meaningful change doesn’t happen linearly. For a long time, nothing seems to happen. Then suddenly… everything happens. Relationships compound quietly. Trust builds invisibly. Skills sharpen without announcement. The calls you make today rarely produce a deal this week — but they often produce a deal six months from now. The follow-ups, the education, the consistency — they’re working even when you can’t see it yet. This is why so many people quit right before progress. They judge a long-term game with short-term expectations. Here’s the reality: Success usually looks like no progress… no progress… no progress… then momentum. So if your efforts right now feel invisible, that doesn’t mean they’re failing. It usually means they’re compounding. Stay consistent. The work you’re doing today is building the pipeline you’ll be grateful for later. ✨
🤝 [N]etwork: The "Mere Exposure Effect" — Why Familiar Loan Officers Get the Deals
There’s a well-studied psychology principle called the Mere Exposure Effect: People tend to trust and prefer what they see frequently. Not what they see once impressively. What they see consistently. Researchers found that repeated, low-pressure exposure to a person increases likability and trust — even without deep conversations. In other words, familiarity quietly creates comfort… and comfort drives decisions. This explains something every loan officer has experienced: You meet a great Realtor once. The meeting goes well. You never hear from them again. Then six months later you find out they’re sending business to another lender — not because that lender is better… but because that lender was more consistently present. What This Means for Loan Officers Most LOs network in bursts: 👉 a coffee meeting 👉 a great presentation 👉 a happy hour then… silence But referrals rarely come from a single impressive interaction. They come from repeated visibility. Realtors don’t refer who they liked the most once. They refer who their brain recalls first when a deal shows up. And the brain recalls what it sees often. How to Apply It: You don’t need deeper relationships. You need more consistent touchpoints: - a short weekly market email - a quick DM reaction to their listing - a 30-second helpful video - a comment on their post - a rate update text None of these alone generates a referral. Together, they create familiarity → trust → default choice. Bottom Line: Your competition isn’t always better. They’re often just more present. In networking, consistency beats intensity.
📈 [S]tats: Will Banning Investors Actually Fix Housing?
There’s been growing talk about banning large Wall Street investors from buying single‑family homes — with the idea that it would suddenly make housing affordable again. It sounds logical. If investors stop buying… families can finally buy, right? The data says it’s not that simple. Institutional investors — the big, headline‑grabbing companies — actually own only about 1–3% of single‑family rental homes nationally. In other words: they’re visible… but they’re not the main driver of the housing shortage. The real issue is supply. Even if those large investors were removed from the market, it wouldn’t meaningfully catch housing supply up to housing demand. What This Means for the Market Housing affordability problems aren’t primarily caused by who is buying homes — they’re caused by not enough homes being built. 🏠 Limiting institutional investors could even reduce rental inventory and slow new construction, since many new build‑to‑rent communities are funded by those investors. What This Means for Loan Officers You will hear this objection in 2026: “We’re waiting until investors are banned and prices fall.” This gives you a powerful reframing: The housing market isn’t stuck because investors are hoarding homes. It’s stuck because America simply doesn’t have enough housing. When clients understand that, they stop trying to perfectly time the market and start planning instead. ✨
💡[T]ips/Tricks: When a Higher Rate Can Still Save Your Borrower Money
Here’s a conversation many loan officers run into: “Why would I refinance? Rates today are higher than my current rate.” The borrower assumes: higher rate = worse deal. But that’s only true if you keep the same loan term. One of the most overlooked advisory opportunities is guiding the right borrower from a 30‑year loan into a 15‑year fixed — even when the 15‑year rate is slightly higher than what they currently have. Because the real cost of a mortgage isn’t just the rate. It’s how long interest is charged. Example Scenario Current loan: Balance: $400,000 30‑year fixed @ 3.25% 25 years remaining Payment ≈ $1,960/month New loan option: 15‑year fixed @ 5.50% Payment ≈ $3,270/month The payment is higher — so the borrower immediately thinks no. But here’s what they’re missing: Stay in current loan: Remaining interest ≈ $188,000 Refinance to 15‑year: Interest ≈ $188,600 They pay a similar amount of interest — but they finish the mortgage 10 years sooner. Which means 10 years of no mortgage payment, faster equity growth, and dramatically improved long‑term wealth potential. Important disclaimer: This is not suitable for everyone. Payments are higher, qualification is harder, and reserves matter. But for strong borrowers with stable income and good cash flow, shortening the term can be one of the most powerful financial moves they ever make.
⌛[A]I - Your New Listing-Partner Content Machine (Using ChatGPT Voice & Image Tools)
Modern AI tools like ChatGPT now understand voice, screenshots, and listing photos — not just typed prompts. This solves a major problem for loan officers: “I want to stay in front of Realtors, but I never know what to post.” Simple workflow: 1. Screenshot a Realtor’s listing 2. Upload it into ChatGPT 3. Ask: “Write a friendly social media post supporting this listing and include a financing angle.” The AI will create the caption, explain financing, and keep it conversational. You copy and post. Why this works: You promote the Realtor, stay visible, and position yourself inside the transaction — triggering reciprocity. Extra tip 📱: Use voice mode and say: “Write me a 30‑second video script explaining financing options for buyers interested in this home.” You instantly have a ready‑to‑record video. You don’t need to become a content creator. You just need to be consistently helpful — and AI makes that easy. ✨
Join my next webinar on 2/17 to learn all about what AI tools you can start using today to create better content and bring in more referral partners.
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INSTA Insights delivers what busy loan officers really need: inspiring success stories you can replicate, network-building strategies that actually work, stats that make you sound smart (and help you close more deals), tools that save you hours, and AI tips that put you ahead of the competition. All packed into a 5-minute read.
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